Biz Bytes
Welcome to Biz Bytes, your go-to podcast for the latest insights in business and technology. Hosted by Anthony McMahon, we bring you engaging conversations with thought leaders, industry experts, and innovators who are shaping the future of business.
Each episode dives deep into critical topics such as digital transformation, productivity, leadership, and the latest tech trends. Whether you’re a business owner, a tech enthusiast, or someone looking to stay ahead in the ever-evolving business landscape, Biz Bytes offers valuable knowledge and practical advice to help you succeed.
Join us for honest, jargon-free discussions that empower you with the tools and strategies needed to drive your business forward. Plus, subscribe to our Substack for exclusive content, including bonus episodes, in-depth articles, and behind-the-scenes insights.
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Biz Bytes
S2.E9: Supporting customers during a global lockdown.
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2020 was a good year to be a technology support partner.
Not from a profit perspective (ok, it didn't hurt that)
The events of 2020 raised the value of a good support partner and what they bring to an organisation.
Like the ability to get your business running in a remote model, and keeping you there
Or the reduction of risk by getting you on to more modern platforms
It all takes skills, tools, and the right level of understanding of your business.
In this episode I talk with Michael Nelson, President of Sacramento-based Managed Service Provider TLC Tech about his experiences through Covid 19.
As the President and Founder of a Managed Service Provider, Michael discusses how his company was able to help companies transform into a remote workforce as businesses rushed to adjust to lockdowns across the country, and how this affected his own company as well as the IT/MSP industry.